Question 1

Do I need to buy physical scratch cards or enter voucher codes?

Accepted Answer

No! Treate WiFi operates as a Connectivity-as-a-Service platform. You create an account using your email and password, pick your pass, and pay securely via Paystack. Your device MAC address is automatically bound so you reconnect seamlessly across hotspots without typing codes.

Question 2

What happens when I travel between different Treate WiFi locations?

Accepted Answer

Your subscription travels with you! Whether you connect on campus in the morning, a coffee shop in Victoria Island in the afternoon, or your apartment in Lekki in the evening, the UniFi network recognizes your device and grants immediate access.

Question 3

How does the tPro Multi-Device tier work?

Accepted Answer

With tPro, you pay a discounted rate for 2 to 10 devices (₦15,000 for the 1st device, plus ₦12,000/mo for each extra device). All devices share high-priority bandwidth and can be managed or swapped directly from your customer dashboard with step-up OTP security.

Question 4

How do I redeem my loyalty and referral reward points?

Accepted Answer

Log into your customer dashboard at any time. Click the 1-Click Redeem button: 1 Point gives you 1 Free Day, 5 Points gives you 1 Free Week, and 15 Points gives you 1 Free Month of unlimited internet access.

Question 5

How can I get Treate WiFi deployed in my building or estate?

Accepted Answer

Click the "Request Coverage" button on this website or in your dashboard. You can submit your estate or commercial facility details. We prioritize rollout in areas with the highest community demand votes!

Checking Network Access...

Connecting to Treate WiFi...

Checking Network Access...